Signature Programme FAQs

We hope the following information provides answers to some questions you may have about the Signature Programme and our door to door fundraisers working in the community.

However if you would like to get in touch please call us on 06 356 4011 or email


Why is Cancer Society doing door to door fundraising?

Cancer Society receives no Government funding for its services so relies entirely on the generosity of supporters like you to provide crucial help to cancer patients and families.

Despite all the modern technology available today, talking directly with people about the need for cancer services and finding life-saving cancer treatments is one of the most effective ways to inspire them to become a regular donor.

As more people are diagnosed with cancer, and demand for services increases, the need to ask the community for ongoing support increases each year.

The people who choose to give each month directly to Cancer Society underpin vital services and cancer research – allowing Cancer Society's most critical work to continue.

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What is regular giving?

Regular giving means setting up a regular, automatic gift to Cancer Society for an amount of your choosing. The donation can be made by credit card or straight from your bank account to ours via a Direct Debit. 


How much should I give?

We ask that you choose a monthly gift amount that suits your particular circumstances and that you can sustain comfortably on an ongoing basis.

Many people choose to give around $30 a month but the amount is entirely up to you.


What if I want to skip, change or even cancel my monthly gift?

You can let us know that you wish to make changes to your gift by phoning 06 356 4011 or emailing


Who are your door to door fundraisers?

Our fundraisers are an enthusiastic and dedicated team who are passionate about helping people with cancer.

Sometimes their work is challenging and difficult so please, even if you are not in a position to become a part of the Signature Programme, say hello to them and make them feel valued and supported.


 Where are your door to door fundraisers working?

Each week we will publish on this website the neighbourhoods our fundraisers will be visiting. The fundraisers will work until 7.30pm Monday – Saturday, but if requested to, they may re-visit until 8.00pm. 

Our Signature team are currently taking a break and will resume fundraising on January 13th, 2020. 



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How will I know if a door to door fundraiser is genuine?

Our fundraisers will have yellow lanyards with photo ID confirming their name and displaying the Cancer Society logo. They will be wearing a yellow Cancer Society tabard (bib) and will have a navy cap also displaying the Cancer Society logo.

If you are uncertain about a fundraiser please contact us by phoning 06 356 4011 or emailing


How do I contact you about a door to door fundraiser?

If you have any questions or feedback about a fundraiser please do not hesitate to contact us by phoning 06 356 4011 or emailing

To help us answer your query, we will ask you to provide as much information as possible, such as:

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What confirmation will I receive when I sign-up to the Signature Programme?

If you choose to become a Signature donor and sign-up to the programme, you will receive an instant txt message followed up by an email from Cancer Society as confirmation.

If we can reach you on the phone, our team will speak with you within 7 days of your sign-up to check the details you have provided and to ask for feedback about the fundraiser you spoke with.

We will also post you a confirmation letter within 10 days of you signing up, this letter will confirm the amount of your gift, your preferred monthly gift date, the first date we will process a gift from you and your specified payment method.

The letter will also include terms and conditions relating to your preferred donation method. These can also be viewed here.


Will the door to door fundraisers be visiting current supporters?

We know many people in our community are already generous supporters of Cancer Society. So if you are an existing supporter it is very likely that our fundraisers will, at some point, be in your neighbourhood and may speak with you about the Signature Programme.

Becoming a Signature donor is convenient and powerful way to support cancer patients and families with a regular monthly gift but it may not suit everyone – however you choose to support Cancer Society is greatly appreciated!


Why are the door to door fundraisers using iPads?

Cancer Society fundraisers use iPads in order to make the Signature Programme sign-up process simple and efficient for donors.

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What happens to my details when I sign up on the iPad?

The security and privacy of your data is a top priority and we use multiple layers of security and encryption.

Once entered on the iPad, your details are encrypted to ensure your personal information and credit card or bank account details are secure.  Your personal details are transmitted and stored securely in compliance with industry standards.


Can I claim tax back on my donations?

Yes! We will send you an annual tax receipt soon after 31st March each year for all your regular gifts given in that tax year. Most people are able to claim one third of their donations back as a tax rebate.


What if I would prefer to support Cancer Society in other ways?

That is fantastic, thank you! This website has information about lots of other ways to support the work of Cancer Society.

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